Shrink Management as a Service (SMaaS) Ideas Portal

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Review existing ideas to add comments and vote on prioritization for development & release.

2 Vote

More granular reporting and dashboard widgets

Customers are requesting to see red/green light indicators of all Deactivation/Detacher units connected - working or not and more granular reporting comparing stores

Created 05 Apr 09:33 by Guest

1 Future Consideration
1 Vote

SMaaS Lite for Emerging Markets - APAC

In emerging countries like India, Sri Lanka, Pakistan, Bangladesh, Malaysia, Thailand, Cambodia, Philippines, Vietnam etc. there have been interests in the SMaaS platforms but majorly without an RDC option. Customers in Tier 2, Tier 3 cities and T...

Created 12 Jun 07:21 by Guest

1 Future Consideration
6 Vote

device time synchronization via SMaaS

in order to reduce the configuration effort on a device and also reduce the error rate a technician can make, could we have time synchronization done via SMaaS instead of NTP? Right now, all devices are synchronizing their date and time via NTP. T...

Created 19 Nov 08:47 by Stefan Zemlicka

2 Future Consideration
1 Vote

Ability to enter MAC ID of new BIM/WDM unit into SMaaS admin screen if the BIM fails. Replace unit checkbox option.

The current process to replace a WDM/BIM1000 at the store in SMaaS reporting are very long and complex (all 485/BIX EAS devices need to be disassociated one at a time and then reassigned to the new BIM MAC ID). A faster more efficient method is ne...

Created 09 Dec 16:59 by Guest

0 Future Consideration
1 Vote

SMAAS should support removing/correcting any Hierarchy-level data

From: Ole Sulkiewicz Sent: Friday, May 3, 2019 3:48 PM To: Madwaraj R J <madwaraj.rj@jci.com>; Jonathan Owens <jonathan.owens@jci.com> Cc: Shankar M Taranath <shankar.taranath@jci.com>; Dineshkumar Muthusammi <dineshkumar.muth...

Created 03 May 11:44 by Guest

2 Already Exists
1 Vote

Urgent request: Improvement of dropdown fields

Can we please get all the dropdown in alphabetical order instead of the chronological order that a site or option has been created? This affects all the dropdowns that are available in SMaaS.Especially with longer dropdowns 15+ it is very unfortun...

Created 02 Apr 10:47 by Charles Toonen

1 Already Exists
1 Vote

Add closed date/time

Add a closed date/time so we can easily see issues that are newly closed in our assigned queue

Created 21 Mar 15:18 by Guest

3 Will Not Implement
1 Vote

Unassigned devices batch adding

Hi, We are having stores that have multiple devices that need to be connected to one store. I know there was an idea to simplify this process from assigning device per device, to assigning multiple devices (with the same MAC) in one go in a tabl...

Created 01 Mar 09:22 by Charles Toonen

1 Already Exists
1 Vote

Forecasted Store Risk Widget

Leverage events from ORC Map with integration of 3rd party crime data (refresh frequency TBD) to create Forecast Risk Map Widget Widget uses regularly updated crime data as base-line of store risk (weighted less than actual or near by events) When...

Created 14 Feb 06:00 by Guest

1 Future Consideration
1 Vote

Integration of Intruder data

Loss Prevention managers would benefit from seeing intrusion data. In particular the events that matter would be: Stores open early (before a pre-determined opening time) Stores closed late (stores closed after a pre-determined opening time) Sto...

Created 30 Jan 16:10 by Guest

1 Future Consideration